Frequently Asked Questions

At We Sell Doors, we specialise in high-quality security screens and doors specifically chosen for Regional Victorian homes. Our range includes:

• Stainless steel mesh screens
• Perforated aluminium security screens
• Classic diamond grille doors
• Custom-designed laser-cut aluminium screens
• Flyscreens and specialised fall prevention screens
• Steel security doors for the best quality doors in the market

For advice on which security solution suits your home best, give us a call at 0418 887 781.

Our quality security screens significantly reduce the risk of break-ins by removing easy opportunities for intruders. While determined burglars might try various methods, well-installed screens and doors provide a strong physical barrier. At We Sell Doors, our products meet stringent Australian security standards, ensuring maximum protection for your home.

All security doors and screens from We Sell Doors adhere strictly to Australian Standards:

• AS5039: Covers strength and durability requirements for the manufacturing of hinged and sliding security doors and window screens.
• AS5040: Ensures proper installation methods are followed, making it nearly impossible to remove screens or doors from their frames.
• AS5041: Outlines rigorous testing methods, including impact, jemmy, and shear resistance, to certify security effectiveness.

Each compliant security screen and door installed by We Sell Doors has an AS5039 compliance label clearly attached to its frame, giving you peace of mind and assurance of quality.

Our premium security screens use 316 marine-grade stainless steel mesh, ideal for Victoria’s varied climate—including coastal and inland conditions. This grade offers superior resistance to corrosion, ensuring lasting security and appearance.

Yes, we provide durable aluminium security doors. Our perforated aluminium doors feature a single-sheet design, ensuring strength and durability. The frames use robust aluminium alloy, available in various stylish finishes to complement your home's appearance.

We Sell Doors backs all security screens and doors with generous manufacturer warranties, ranging from 10 to 11 years. Our warranties cover frames, mesh, and powder coatings, alongside lock hardware—providing long-term confidence and security.

All our security doors come with standard features:

• Triple locks (three locking points)
• Integrated bug seals
• Hinged doors include soft closers and three robust hinges
• Sliding doors equipped with smooth 4-roller mechanisms
• Diamond grille doors include a tamper-resistant keyguard
• Flyscreen doors come with single-point locks

Ordering multiple doors? We offer a convenient single-key solution for your entire home.

A triple lock provides three locking points (top, middle, and bottom), significantly improving security by making forced entry extremely difficult. This locking system is mandatory under Australian Standards for security doors—single locks, like those on standard flyscreens, simply can't offer comparable protection.

A keyguard is a protective shield fitted around the lock handle on diamond grille doors. It prevents intruders from reaching through the grille to access the internal locking mechanism, enhancing overall security.

Regular maintenance every 3 months is ideal, especially in Northern areas around Victoria. Routine cleaning removes accumulated dust, maintains visibility, and ensures your screens stay in optimal condition for longer.

Most standard-sized security doors and screens don’t require midrails. However, large or wide screens might need a midrail (horizontal) or mullion (vertical) for added structural support. All flyscreen doors feature a midrail to maintain their structural integrity.

Yes, we proudly supply security screens and doors manufactured by trusted, Australian-owned companies. Our carefully selected local suppliers ensure premium quality and craftsmanship suitable for Victorian homes.

For more personalised guidance or to request a quote, contact our Victorian security specialists at 0418 887 781.

While security screens protect your home from unwanted intruders, it's equally important to ensure safe exits during emergencies. At We Sell Doors, we recommend installing emergency escape screens on at least one window per room or floor. Our emergency escape screens feature easy-to-open mechanisms that swing inward or outward, providing safe and rapid exits in emergencies.

The National Construction Code specifies that fall prevention measures are required for certain windows to protect against accidental falls, especially for children. Fall prevention screens are needed if:

• The window opening has a potential fall height of over 4 metres, and the opening is within 865mm from the floor.
• The window is located in a bedroom with a potential fall of over 2 metres, and the bottom of the window is within 1700mm from the floor.

If children can reach or climb up to the window, fall prevention screens are highly recommended. Even if your home is older, upgrading to meet these standards is an excellent safety measure for your family's peace of mind.

At We Sell Doors, all our security screen options—stainless steel mesh, aluminium perforated screens, and diamond grille screens—meet Australian fall prevention standards. We also offer specialised Guardian screens, an affordable option that provides excellent airflow and visibility for higher, less accessible windows.

Note: Standard flyscreens are not suitable as fall prevention screens because they cannot withstand the required force.

Our range includes screens tested to Australian Standard AS3959, specifically designed for homes located within bushfire-prone areas. Compliance varies according to the Bushfire Attack Level (BAL) rating of your property. Our team can guide you through choosing the right screen to match your home’s specific BAL requirements.

Absolutely. Although Victoria isn't in a cyclone-prone region, our security screens are rigorously tested to withstand severe weather conditions, including strong winds and impacts. They comply with Australian Standard AS1170, demonstrating excellent resilience against airborne debris in severe storms.

Yes, all security screens supplied by We Sell Doors are corrosion-resistant, making them ideal for Victoria’s varied climate, including coastal areas. Our stainless steel mesh is 316 marine-grade, significantly reducing corrosion risks. The advanced welding methods and high-quality powder coating on our screens ensure superior durability and protection from corrosion.

All our screens have undergone and passed rigorous corrosion tests according to Australian Standards (AS2331). These include:

• Acid salt spray tests (up to 1,000 hours)
• Neutral salt spray tests (up to 10,000 hours)

These tests guarantee long-term reliability and corrosion resistance of our security screens, offering lasting protection for your Victorian home.

At We Sell Doors, our stainless steel security mesh provides excellent visibility, ensuring minimal interference with your views. Although slightly more noticeable than traditional flyscreens, our security mesh still offers a wide viewing angle of approximately 156°, making them barely noticeable.

Here's our visibility ranking from clearest to least:

• Standard Flyscreen
• Guardian Screens (lighter stainless steel mesh)
• Alu-Shield, Xgard, Stealsafe, Clear&Safe (Contemporary Range stainless steel mesh)
• Protec and Decoview perforated aluminium
• Diamond grille and decorative lasercut aluminium doors

Security screens from We Sell Doors maintain excellent airflow due to the small yet effective mesh openings. This ensures you can safely keep your windows and doors open for continuous ventilation. Stainless steel mesh screens (Alu-Shield, Xgard, Stellsafe, Clear&Safe) offer slightly better airflow compared to perforated aluminium options. Flyscreens and Guardian screens provide the most airflow but are not designed for security purposes.

Yes, our security screens significantly reduce heat gain, UV rays, and heat loss, making your home more energy-efficient. Screens from our premium ranges, such as Alu-Shield and Xgard, have excellent thermal ratings, reducing heat gain and UV exposure by up to 67%, enhancing indoor comfort year-round in Victorian homes.

Absolutely! We offer installation of pet doors into new or existing security screens, available in three sizes and multiple colours. However, once installed, the security screen is classified as a barrier screen since adding a pet door slightly reduces overall security.

Yes, screens in our Contemporary Range (Alu-Shield, Xgard, Stellsafe, Clear&Safe) and Premium Steel Security Door Range are fully pet-proof. For customers needing a more robust solution on standard flyscreens, pet-proof fibreglass mesh can also be installed.

All our security screens and standard flyscreens effectively prevent mosquitoes and flies from entering your home. For areas prone to smaller insects like midges, we offer specialised micro-mesh fibreglass screens.

We Sell Doors provides hinged security screens ideal for casement, hinged, or double-hung windows, allowing easy cleaning and secure ventilation. These screens open inward or outward and can be fully removed for convenience.

We offer an extensive range of colours to match your home's style. Our Premium Steel Security Doors (Victorian Frieze, Strathmore, Parkville, Carlton, etc.) and Contemporary Range screens come in over 100 standard colours, with additional custom colours available upon request.

Typically, our frames are powder-coated in your chosen colour, while the mesh remains black (stainless steel or aluminium). For Diamond Grille and heritage styles, both the grille and frame are colour-matched. With decorative doors like Decoview, you can customise both frame and infill panels separately.

Yes, if you order multiple security doors simultaneously from We Sell Doors, we’ll ensure they're keyed alike, simplifying your security access with just one key.

Most screens are externally mounted, making internal cleaning easy. For external cleaning, you can safely hose down the glass through the mesh. For thorough cleaning, some security screens can be temporarily removed. We recommend hinged screens for effortless cleaning and emergency access.

Absolutely. We Sell Doors holds all necessary Victorian registrations and licences for installing security screens and doors. Our installers are fully qualified and comply with all Victorian Building Authority (VBA) guidelines, ensuring your installations meet the highest standards.

Yes, it's important for you or someone you trust to be present during installation. This ensures we have access, can demonstrate how your new doors and screens operate, and confirm your complete satisfaction.

Installation times vary depending on the scope of the job. Typically:

• Single doors: Approximately 2 hours
• Multiple doors and windows: Half-day or longer
• Whole-home installations or complex projects: May span multiple visits over several days

We always prioritise quality installation, ensuring everything functions perfectly before we finish.

Installation typically begins within 4 to 6 weeks after receiving your deposit. Custom screens, special colours, or more complex installations may take slightly longer. If your project requires urgent attention (such as security after a break-in), please let us know—we'll do our best to accommodate expedited timelines.

To ensure compliance with Australian Standards, we prefer an on-site measure to provide a firm quote. However, if you're seeking an initial budget estimate, you can send us your measurements via email, and we'll offer a preliminary price. Remember, this is just an estimate—the final cost could vary based on exact measurements and installation requirements.

Different doors and windows may need specific adjustments for proper fitting. Sliding doors often need tracks installed, and hinged doors might require additional framing. This ensures a secure fit and compliance with Australian Standards. Our team assesses these requirements during your site visit and clearly explains any adjustments needed.

To guarantee safety, compliance, and quality, we only offer full-service supply and professional installation. This ensures your security screens meet Australian Standards and effectively protect your home.

We proudly serve customers throughout North East Victoria and NSW. For specific suburb availability, please call us at 0418 887 781, and we’ll confirm if your location is within our service range.

Because each door is custom-made, prices vary based on style, size, and installation complexity. For general guidance, here's an approximate comparison (standard-sized, basic colour without additional fitting costs):

• Flyscreen Door: From $405.00
• Diamond Grille Door: From $585.00
• Contemporary Stainless Steel Mesh Door: From $850.00
• Premium Steel Security Door: From $1,380.00

Contact us directly for an accurate, personalised quote.

We require a 35% deposit when placing your order, with the balance payable upon installation completion. We accept bank transfers, credit cards, and cash payments.